GuidedSetup

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Guided Setup with the nlTiVo-image and emulator

FIXME: Replace OzTiVo-screenshots with nlTiVo-screenshots..

Contents


Introduction

This document describes the Guided Setup process for nlTiVos using the nlTiVo Emulator. This only covers the actual Guided Setup: for all other details about imaging a hard drive and getting your networking going, please see the PrepareTiVoDisk-document.

TiVo Program Sources

Due to some of the quirks with TiVo station configuration, we have had to make some Guided Setup changes to accomodate regional analog Free to Air reception. Essentially, it boils down to these rules:

  • If you have a single source of video, then you will choose Cable as your signal source. This goes for the Antenna (i.e. the tuner) input, a Cable box, a Digital STB, a Satellite box or a VCR.
  • If you have two sources of video, then you will choose Satellite and Cable as your two signal sources. Your first (Antenna) input will become the Cable input, and your second (external) input will become the Satellite input.

Note: If you choose either Antenna or Satellite and Antenna during the Guided Setup, then things will fail. Then, if you e-mail the nlTiVo mailing list for help and we find out about this, you are going to look silly. So Don't Do It!!!

With the rules and the warnings out of the road, let's move on to the actual Guided Setup.

Booting the TiVo

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When you boot your TiVo for the first time, it will come up in Maintenance Mode. The only time you should see Maintenance Mode is when you are doing Guided Setup, or when you need to change your Infrared (IR) device settings.

Eventually you will see the Welcome to TiVo screen. Click on Select to get past this screen and the Service Terms screen.

Program Sources

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As noted before, you should choose Cable as your signal source if you have only one signal source, or Satellite and Cable if you have two input sources. Remember: if you have a PAL tuner, then it will be treated as Cable.

Zip Code and Area Code

The Zip Code determines what Free to Air, Cable, Digital and Satellite lineups you can receive. These are all done on a provider basis, so choose the Zip Code and Area Code from the following table:


Provider Source Zip Code Area Code
CAIWAY analoog Cable 02671 001
Canal Digitaal Sat 09000 001
CanalPlus Cablebox 01200 001
Ziggo Digital Cablebox 02000 001
Ziggo/Casema Delft analoog Cable 02612 001
Ziggo/Casema Delft Digitaal Cablebox 02612 001
Ziggo/Casema Den Haag Cable 02500 001
Ziggo/Casema Utrecht Cable 03500 001
KPN Digitenne Cablebox 01100 001
Rekam Midden-Holland Cable 02800 001
TV Home Cablebox 08004 001
UPC Amsterdam Cable 01014 001
VRT DVB-T FTA Cablebox 03200 001
More providers can be added on request...


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The value for the TimeZone is irrelevant, so choose Eastern as your TimeZone. However, be sure to set Daylight Saving to No.

The First `Phone Home'

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At this point, your TiVo needs to phone home to the nlTiVo emulator to find out what Free to Air, Cable, Digital and Satellite lineups exist for your provider. Your network should already be configured, so you can continue past the Phone Dialling Options and perform the Setup Call. It will typically take 20 minutes to import the data from the Emulator, so now is a good time to have a cup of coffee.

The Dial-in Number

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At this point you are given the opportunity to change your dial-in number. Again, your network should already be configured, so you can continue past this part of the Guided Setup.

Choosing Your Second Input Source

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If you have two input sources and you chose Satellite and Cable as your program sources, then you will be shown a screen asking you to choose a satellite provider. Remember:

  • This is your second input source, and is always going to be an external device such as a Cable box, a Digital STB, a Satellite box or a VCR.
  • It is NOT going to be your antenna source.

The list will include all Cable and Satellite providers for your Zip Code, as well as Digital Free to Air for your Zip Code. Choose the provider that you want.

A Note to Antenna + A/V Users

If you have a FTA tuner (i.e an Antenna connection), but you also want to be able to record from your TiVo's composite video or S-video input, then you should do a 2-source (i.e. Satellite and Cable) Guided Setup. When you choose your second (i.e. Satellite) input, choose the one labelled AV Input. You will later be able to select a Channel 0 satellite channel which is your A/V channel.

A Note to VCR Users

If you are setting up a VCR, you are going to have to choose a lineup that allows you to receive FTA stations. You have two options. You can choose your region's Analog FTA (Antenna) lineup: this will give you channel numbers ranging from 2 to 70. Or you can choose your Digital FTA lineup: this will give you channel numbers ranging from 1 to 10. Regardless, you will need to set your VCR up so that it matches the channel numbering on the TiVo. Alternatively the TiVo channel numbers can be changed to match your VCR channel numbering by following these instructions on the OzTiVo-site.

Choosing Your First Input Source

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Now you get to choose your first input source. If this source is your Antenna, then you must choose no cable box, so that your input comes from the tuner module. If this source will be an external box connected to the TiVo by S/Video or by Composite video, then you must choose yes, I have a cable box.

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Now you will see a list of providers for your first source of input. The list will include all Cable and Satellite providers for your provider (Zip Code), as well as Digital Free to Air for your Zip Code, and Analog Free to Air lineups for the various regions within the Zip Code area. Choose the provider that you want. There should be only one option on the second screen, so choose it and move on.

Channels You Receive

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You now are given a list of channels that you might be able to receive. If you know which ones you do not receive, then follow the instructions and deselect them. If you are not sure, simple select Add all Channels now. Regardless of what you choose here, you can modify this list later.

Note that the list will also show you the source of the channel: (cab) is your first input source and (sat) is the second input source.

Connections to Recorder

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At this point, if you have an external video source, then you must choose how it is connected to your TiVo. If you only have one input source, then use the right arrow on Cable box to choose the connection: S/Video or Composite Video. If you have two input sources, then use the right arrow on Satellite box and do the same thing.

It is important that you see Status: Video OK on the second screen, as later on the Guided Setup will fail if there is no video input from your external video source. Also note that if your first video source is your Antenna, then this is represented as Cable w/o a Box.

When you have your input connection(s) set correctly, go down to Accept these input settings and move to the next screen.

Setting Up Your Infrared Controller

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If you have an external device which is providing video to the TiVo (a Cable box, a Digital STB, a Satellite box or a VCR), then you will now be presented with menus to configure how the TiVo sends infrared commands to this device.

If the device is your first source of input, then you will see a Cable Connection screen. If the device is your second source of input, then you will see a Satellite Connection screen.

Choose Infrared on the first screen, then choose the manufacturer of your device on the second screen. Make sure that you choose an nlTiVo manufacturer. On the third screen, follow the instructions to configure the Enter key; the usual answer here is No.

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At this point you will be presented with a screen listing a number of specific device codes. Each code represents a certain device, and you can choose if the TiVo sends the IR commands at fast, medium or slow speed. Unfortunately, the name of each device is not shown. You can look up the device you want in the nlTiVo IR Database shown below to find the code for your device. Note that there are several different versions for some devices, so you should try each one until you get a successful result.

FIXME: Include IR-database here...

The Second `Phone Home'

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Once you have configured the IR settings for your external device, the TiVo needs to perform a second phone home to download any TV guide data that is available. This should only take a few minutes.

Final Guided Setup Steps

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The last few steps of the Guided Setup are shown above. When its says it will take 4 to 8 hours before the TV guide becomes available, they mean it! You need to leave your TiVo on during this period for the indexing to complete. It should take no longer than 24 hours depending on how many channels it has to index.

Unfortunately, the TiVo is still in Maintenance Mode at this point, and one of the problems with this mode is that video playback is very jerky: in fact, we often call this Jitter Mode instead of Maintenance Mode. You have to put up with this until the indexing is complete; then you can reboot the TiVo to get it out of Maintenance Mode. While in Maintenance Mode, your TiVo may also display the wrong on-screen time.

For those with some Linux skills, you can tell when the TiVo has completed guide indexing by looking in /var/log/tvlog for text along the lines of:

Mar 3 08:05:38 (none) DbGc?[127]: Sweep done (eSucceeded) - rescheduling marking in 61200 sec

Or telnet, then, cat /var/log/tvlog |grep 'Sweep done'

You can also look for this within TiVoWeb, and you don't need any particular skills, although if the result differs from the above markedly you might not be able to interpret correctly if it means the same thing.

After Guided Setup - Selecting Channels

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If during the channel selection you chose to add all the channels (or if you want to modify the channels you receive), then the first thing you should do is go into Watch Live TV and see what channels you do receive. The screenshot above shows you what you will see when you use the Chan Up or Chan Down buttons when watching live TV. Note that the top-right corner of the on-screen display shows the channel name and number.

Go through all the channels and find out which ones you can receive and which ones you can't. Don't be too hasty; give the TiVo 3 to 5 seconds on each channel before you decide you cannot receive it. Write down a list of the channels you can receive.

Once you have determined the list of available channels, follow this menu path to get to the next setup screen: TiVo Central -> Messages and Setup -> My Preferences -> Customize Channels -> Channels You Receive

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Follow the instructions to keep the channels you receive and to remove the ones that you don't receive.

Remove the NoNag channel, as this is only included to stop your TiVo from nagging you about missing TV guide data. As long as it is in the list (even unselected) it will stop the nag messages.

Reboot to Leave Maintenance Mode

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Once the guide data has been indexed for between 4 and 8 hours, to a maximum of 24 hours, you can finally reboot your TiVo to leave Maintenance Mode. You should see the above startup screen if the reboot is successful. If you see the Maintenance Mode startup screen, don't panic. Just let the TiVo finish rebooting, turn it off, and try again. It can sometimes take 4 or 5 reboots before the TiVo finally leaves Maintence Mode. You now have a working TiVo to enjoy!

Some of the most common problems/Issues new TiVo owners ask about

First make sure you have waited 24 hours before playing with your new toy. It usually takes this long for the TiVo to set itself up. Some of the problems that may be encountered if you did not wait 24 hours:

  • When I try to access "Pick programs to record" from Tivo Central, a black box appears saying "currently optimising program data, this will be available 4-8 hours from now".
  • If I try to schedule a recording, in the "season pass and other options" try to view "upcoming episodes" I am told "there are no upcoming episodes".
  • when I try to access certain areas of tivoweb, like "Now Showing" or "Deleted Shows" all I get is an error message.

For other problems refer to Problems and Solutions.

Also as standard on our TiVo's we have extra software called EndPadPlus installed this software will automatically add 5 minute to the start and 10 minutes to the end of each show recorded. This extra time will only be added if it does not conflict with another show.

If you have any other problems make sure you have a read the FAQ-section of the website. Also make use of the search features of both the website and Mailing list, as chances are the problem has already come up before. If you have tried all of the above and still cannot resolve the problem then post all the details to the Mailinglist and someone there may be able to help you.

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